IT Support Engineer – Level 1

  • Job Type: Permanent
  • Location: Dublin North
  • Category: Desktop Support, Infrastructure / Database
  • Salary: Negotiable

IT Support Engineer – Level 1

My client is Irelands Leading Fresh Produce Company that operates a consolidation service for retailers and suppliers alike. They are seeking an IT Support Engineer to join their team.  The successful candidate will join the IT Support team providing general Level 1 technical support to end users. This is a full-time permanent position based in North Dublin.

Apply for the IT Support Engineer – Level 1 role above or contact Graham Houlihan for more information.

Responsibilities of the IT Support Engineer Level – 1 Role:

  • PC and Laptop hardware replacement, maintenance and troubleshooting
  • PC software, OS & hardware installation
  • Log and follow up on issues with IT support company.
  • Windows 7/8/10 troubleshooting and support
  • VoIP/ IP Phones
  • Client Network Cabling and Patching
  • Desk Moves, Rollouts, Client data transfer
  • Microsoft Excel & Outlook support
  • Thin Client hardware support & installation
  • Client Print support
  • Smartphone configuration (iOS and Android)
  • Providing IT helpdesk support
  • Application support

Required Skills and Experience of the IT Support Engineer – Level 1 Role:

  • 1 – 2 years’ experience in similar IT support role in warehousing / logistics environment
  • A relevant technical degree / and or industry qualifications beneficial
  • Excellent communication skills, both verbal and written English
  • Must be Available to work 5 days over 7 as rostered
  • Own transport is essential


#IT Support #Application support #Helpdesk Support #Troubleshooting

If you are interested in learning more about this role and happy to be represented by Solas IT please email me with your CV Alternatively please call me on