Business Application Support Engineer

Business Application Support Engineer – Business Support Analyst

Key points:

• Excellent Salary
• Dublin City Centre
• Attractive Bonus
• Join a leading company that is expanding
• Excellent Benefits
• Excellent working atmosphere

Company Profile:

A world leading technology empowered financial trading organization, active in over 20 countries across the globe. Specializing in trading, quantitative research, technology, operations, compliance, legal and accounting.

The role:

As a Business Support Analyst, your role is to provide technical and administrative support for trading systems, collaborating with development teams and business stakeholders. It’s a demanding, highly technical position that involves making critical support decisions under pressure and managing complex projects related to support systems and software trading systems.

Responsibilities:

• Collaborate with infrastructure and software teams to ensure system scalability and stability.
• Remotely manage and monitor server hosts across multiple European colocations.
• Maintain and manage batch scheduling and monitoring systems.
• Prioritize and manage internal IT support requests.
• Diagnose and troubleshoot application configuration issues.
• Set up and maintain monitoring tools and test new system changes.
• Continuously evaluate, improve, and deploy new application versions.
• Manage project work, including hardware refreshes, environment optimization, software configurations, change management, and release management.

Qualifications

• Third level degree in a technical discipline or equivalent experience.
• Strong IT analytical and troubleshooting skills, including log file analysis and system logic understanding.
• Experience with batch scheduling systems is a plus.
• Familiarity with application monitoring and analytical tools like Splunk and Check_mk.
• Knowledge of networked Application Systems and exposure to database environments (e.g., Windows 2012, 2019).

Personal Attributes

• Proactive and driven to seek continuous improvement in the technology environment.
• Ability to work effectively under pressure and meet tight deadlines.
• Self-motivated and creative.
• Strong communication skills, both verbal and written, with the ability to explain complex subjects clearly.
• Attention to detail and thoroughness in work.
• Friendly, approachable, and a team player.
• Excellent time management and organisational skills
• Flexible, with a desire to learn and improve skills.

Benefits:

• Comprehensive Healthcare Coverage
• Excellent Pension Contribution
• Attractive Bonus
• Generous annual leave policy
• Excellent work-life balance including an onsite gym and fully subsidised kitchens
• Group Life Insurance and Income Protection
• Learning And Development opportunities

Apply here or email your CV to ryan.wannenburg@solasit.ie

If you are interested in learning more about this role and happy to be represented by Solas IT please email me with your CV ryan.wannenburg@solasit.ie. Alternatively please call me on 00 353 12449531