Application Support Engineer

  • Job Type: Permanent
  • Location: Dublin South
  • Category: Application Support, Infrastructure / Database
  • Salary: €55000 - €60000

Application Support Engineer 

 

The Opportunity

To work with a successful, profitable Irish technology company with a clear strategy to expand significantly. To assist our growth, we have an opportunity for Application Support Engineers to join our Applications Implementation and Support team.

 

Description

As part of a team, you will work with our team delivering support and implementation services both on client’s sites and remotely via our Dublin based office. While onsite with our clients, not only will you be responsible for supporting the existing solution, but you will also be involved in the design of enhancements and new solutions.

 

Responsibilities:

  • Provide Technical Support to clients from our Dublin office
  • Working with customers to identify computer problems and advising on the solution
  • Provide onsite support to clients
  • Installation of software applications
  • Solution design with our clients and development team
  • Identifying new opportunities with our clients.
  • Delivering training to clients on the delivered solutions
  • Maintaining onsite solutions
  • Tracking client’s system performance

 

Required Skills and Experience:

  • 2+ years’ experience in Technical or Application Support
  • Bachelor’s Degree in IT
  • 2+ years customer-facing experience
  • Understanding of object-orientated programming
  • SQL (Scripting)
  • Excellent communication skills

If you are interested in learning more about this role and happy to be represented by Solas IT please email me with your CV shane.carton@solasit.ie. Alternatively please call me on 00 353 1 5367384

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Shane Carton

Shane Carton

Coming from a background in the Retail Industry where I was managing a number of outlets and staff, I was told my personality and experience would really suit the Recruitment industry. I decided to give it a go and to be honest, I have not looked back since. I feel it is so important from the first phone call to build trust and rapport with both candidates and clients alike , to really take time to understand a client's needs and a candidates career motivations and ambitions. In my spare time, I run “a lot” Dublin 17 will be my 7 th marathon and 2hrs.50 is my best time I am the Forrest Gump of the office. I have 2 young kids which is the reason I started running in the first place.

DUBLIN OFFICE

SOLAS IT RECRUITMENT DUBLIN,
Digital Office Centre,
12 Camden Row,
Dublin 8, D08 R9CN

ATHLONE OFFICE

SOLAS IT RECRUITMENT ATHLONE,
Monksland,
Athlone,
Roscommon

01 244 9520